Guide to Withdrawal

Having a smooth withdrawal process at an online casino adds to the beauty of the gambling experience. PH365, a PAGCOR and eCogra-licensed platform, has taken the necessary steps to make withdrawals very simple yet safe. This section shall be your guide to making the safest withdrawals from the platform.

Complete a PH365 Withdrawal in 4 Steps

Unlike other casino platforms that require complex procedures to make a withdrawal, PH365 only needs its players to do four simple steps to receive their winnings:

  • Step 1: Log in to your account and go to the Player Account section to find the Online Withdrawal tab.
  • Step 2: Pick from the various withdrawal methods in which you want to receive your cash. This can be either through banks, e-wallets, or cryptocurrencies. 
  • Step 3: Enter the withdrawal information asked by your chosen method, which typically includes the amount you wish to withdraw, and click “Send OTP.”
  • Step 4: Confirm the transaction by entering the one-time pin (OTP) sent from your registered phone and wait until the process is completed.

PH365’s Commitment to Secured Withdrawals

Your data and sensitive information are safe with us. PH365 uses encryption methods SSL/TLS 1.2 and 1.3 for enhanced data protection. These advanced security measures safeguard your sensitive information by using strong encryption algorithms and Perfect Forward Secrecy (PFS), ensuring that your data remains confidential even in the event of a security breach. Our streamlined and secure handshake mechanisms provide fast and safe connections, mitigating known vulnerabilities such as BEAST, POODLE, and Logjam. By constantly updating our security protocols and employing rigorous monitoring, we guarantee that your withdrawals are processed in a secure and efficient manner, giving you peace of mind with every transaction.

Withdrawal Methods Available on PH365

At PH365, we promise to make each withdrawal safe. This is due to its partnership with leading banks, e-wallet services, and most stable cryptocurrencies, resulting in hassle-free transactions. We offer multiple ways and partnered with nine banking providers to get your hard-earned rewards. Each comes with its own processing time and instructions upon your navigation to the Online Withdrawal section.

Method Minimum Withdrawal Daily  Maximum Withdrawal Monthly Maximum Withdrawal Processing Time Instructions
Bank Transfers (BDO, UnionBank, BPI) P500 P100,000 P1,000,000 2 business days
  1. Enter your bank account number and name.
  2. Specify your desired withdrawal amount.
  3. Receive an OTP to confirm the request.
  4. Wait for the pop-up dialog box confirming that your request has been queued to the system.
E-wallets (GCash, Maya, GrabPay) P200 P50,000 P500,000 5-10 minutes
  1. Submit your e-wallet information, such as phone number, name, and email.
  2. Declare the withdrawal amount by entering it in the designated field.
  3. Enter the OTP sent to your phone.
  4. Wait for the email informing you that the request is being processed.
Cryptocurrency (Bitcoin, Tether, Ethereum) P1,000 P200,000 P5,500,000 Instant
  1. Enter your cryptocurrency address.
  2. Specify the amount.
  3. Enter the OTP sent to your phone.
  4. An email will be sent to you confirming that the amount has been transferred to your crypto wallet.

5 Important Considerations When Making a PH365 Withdrawal

PH365 is a licensed platform, and thus players must follow certain requirements for a withdrawal process to be smooth. This is done to keep the platform safe from being used as a money-laundering site or to prevent any fraudulent activities. Here are five things you need to consider for a smooth experience on our platforms:

1. You must pass the verification process

PH365 employs the Know Your Customer (KYC) verification process to confirm the identity of individuals seeking to play and withdraw on our platform. As a member, you must pass this assessment by presenting your valid identification documents to prove your identity. Otherwise, any transaction on your account shall be rejected, and all your winnings will be voided.

2. Be aware of the minimum and maximum withdrawals

There is no minimum amount needed on our platform to withdraw. However, the payment gateways we use require a certain amount for them to process your request. To avoid encountering errors, the table above shows how much you need to withdraw for each method.

We apply daily and monthly withdrawal limits to discourage large-scale fraud and money laundering activities, as well as to promote responsible gambling. These withdrawal restrictions are also required by our governing licensing agencies to help us keep our operations legal.

3. Use your personal banking information

As a licensed platform committed to providing safe transactions, using another person’s banking information raises our suspicions. This may result in your account being flagged for fraudulent activity and may indefinitely be suspended. Ensure that your withdrawal information matches the name and phone number you registered.

4. Consider turnover requirements

When you use promotions to prolong your bankroll, it also requires you to meet certain turnover requirements before you can actually make a withdrawal request. Read the terms and conditions of the promotions you use before applying them to avoid any rejections when making a withdrawal.

5. Choose the appropriate method

Different withdrawal methods have varying processing times and withdrawal ceilings. If you are looking to withdraw P3 million, you cannot use either bank or e-wallets to receive the amount in one transaction or you will burn through your daily and monthly maximum amount.

Enhance Your Account Security for Safer Withdrawals

PH365 promises to keep your withdrawal transactions safe and secure. To further strengthen your account’s security, we recommend enabling Two-Factor Authentication (2FA). The 2FA works as another layer of security by using an OTP generated from a third-party app. This is to ensure that it is the account’s owner making the request.

To activate this feature, simply:

  1. On your mobile device, download and install the application Google Authenticator.
  2. Once installed, proceed to your PH365 Account Center and locate Security.
  3. Under the Security tab, search for the Two-Factor Authentication.
  4. Connect your PH365 account to the Google Authenticator app by linking your registered email or scanning the QR code on the Two-Factor Authentication page.
  5. Use the 6-digit code from the app and enter it on the provided field on the page to complete the setup.

Concerns About PH365 Withdrawals

PH365 is the leading platform in terms of account security. However, two issues cannot be avoided that 80% of our players encounter:

1. Withdrawal Delays

Various methods have separate processing times. However, there may be cases when your withdrawal request took longer than expected. If it is beyond the suggested duration, contact our customer support  [email protected], or you may call us at [+63] 09333566365. You may also seek help from one of our live agents by heading to our live support chat box.

2. Failed Transactions

At least 60% of PH365 experience this issue. Oftentimes, the reason for failed transactions is incorrect bank details, insufficient funds, or unverified accounts. Check if you have sufficient funds in your account before attempting to withdraw and your account’s fully verified.

Why Play at PH365?

PH365 is one of the most trusted online casino platforms in the Philippines, having 60.33% of users all over the Philippines. Our Player Satisfaction rate is at 95% due to Security Rating, Bonuses and Promotions, and Customer Support, achieving a scale of 9.8.

This is why we are highly recognized by PAGCOR, the International Gaming Council, and Asian Gaming Awards, giving us the Best Online Casino Platform, Excellence in Customer Service, and Most Innovative Gaming Platform awards because of our commitment to providing a safe and entertaining website.

PH365 Withdrawal — Simple But Secure

Why choose another platform when you can withdraw safely with PH365, the best online casino platform for withdrawals? Start your playing now and experience how smooth and hassle-free our withdrawal process is, as long as you follow the considerations we listed above. Enjoy our platform! Start playing today!

Commonly Asked PH365 Withdrawal Questions

1. What should I do if my withdrawal request is delayed?

If your withdrawal request takes longer than the expected processing time, please contact PH365 customer support via email at [email protected], call +63-912-3456-789, or use the live support chat box on the website. They will assist you in resolving any issues.

2. My withdrawal failed. Why?

Withdrawal transactions can fail for several reasons, such as incorrect bank details, insufficient funds, or an unverified account. Ensure all information is correct, your account has enough funds, and you have completed the account verification process.

3. Are there any fees associated with withdrawals on PH365?

Our withdrawal channels have certain fees. It is advisable to review the fee structure for each method before initiating a withdrawal to understand any potential costs involved.

4. How can I ensure my withdrawal information is secure?

While PH365 uses SSL/TLS encryption to protect your data, using strong and unique passwords, and using 2FA  further strengthens your account security.

5. What are the processing times for different withdrawal methods?

Processing times vary by method:

  • Bank Transfers: Typically take 2 business days.
  • E-wallets: Usually processed within 5-10 minutes.
  • Cryptocurrencies: Generally instant, but may vary based on network congestion.